Q. Is it safe to have the dividers on our courts?
A. Absolutely! The dividers extend 4.5 feet from the baseline fence, leaving plenty of room between the dividers, baseline and players.
Q. What are the court dividers made of?
A. The base and frame is made of a durable rotational molded high-density polyethylene and the covers are made of a weather-resistant, breathable mesh fabric.
Q. Are the court dividers allowed on our courts during USTA sanctioned events?
A. Yes. We did our due diligence with the USTA, knowing that many facilities want to use the dividers as prime branding space during tournaments.
Q. How well do the court dividers stay in place?
A. The base of the divider has the capacity for around nine gallons of water or sand. That equates to roughly 75lbs when filled with water, and 112lbs when filled with sand. Although not always ideal, we suggest filling your bases with sand. Sand allows the dividers to more easily withstand harsh wind and weather.
Q. Are the court dividers difficult to move?
A. The court dividers were not intended to be moved frequently (i.e, daily or several times per day), due to their size and weight. However, when they do need to be moved, custom molded handles, located at each end of the bottom of the base, allows two people to lift and move the dividers with relative ease.
Q. When will I get my court dividers after placing an order?
A. Our typical turnaround time is between 4-6 weeks. But please note; fulfillment of your order begins upon up-front payment, having a signed purchase agreement, obtaining a print-ready file (vector PDF, EPS or TIFF file) of your logo/artwork and finally getting your approval on the cover layout. (if purchasing the Standard Dividers, logo/art files are NOT needed)
Q. What if I don’t have a print-ready logo file?
A. If you are unable to provide a print-ready logo file we can have one of our graphic designers produce one for you. However, there will be an additional $200 creative fee. To avoid this additional fee and to improve the turnaround time of your order, please make arrangements to obtain a print-ready logo file before placing your order. (if purchasing the Standard Dividers, logo/art files are NOT needed)
Q. Do you offer a full refund on your products?
A. Yes, we offer a 30-day full refund on all products if you are not 100% satisfied with your order.